Privacy Policy

Introduction

At Tike, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bus booking service.

Information We Collect

Personal identification information (Name, email address, phone number)
Booking information (Travel dates, routes, seat preferences)
Payment information (processed through secure payment gateways)
Device and browser information

How We Use Your Information

To process your bookings and provide customer service
To send booking confirmations and updates
To improve our services and user experience
To comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services for payment processing, analytics, and customer support. These services have access to your information only to perform these tasks on our behalf.

Your Rights

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tike.rw

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Last updated: June 21, 2025